Privacy Policy – Glitz
Glitz is committed to protecting your privacy and ensuring transparency in how personal data is collected, used, and protected.
This Privacy Policy explains how information is handled when you use the Glitz mobile application and related services.
1. Information We Collect
We collect only the information necessary to provide and improve our services.
a. Personal Information
- Full name
- Phone number
- Vehicle details (type, model, plate number if provided)
b. Location Information
- Address entered by the user for service delivery
- Location data is used only to assign service teams and calculate availability
- Glitz does not track users continuously in the background
c. Booking & Service Data
- Selected services
- Appointment date and time
- Service history
d. Payment Information
- Payments are processed by third-party payment providers
- Glitz does not store credit/debit card details
e. Technical & Usage Data
- App version
- Device type and operating system
- Crash logs and performance diagnostics (for stability and improvement)
2. How We Use Your Information
Your data is used strictly for operational and service purposes, including:
- Processing and managing bookings
- Assigning service teams
- Communicating booking updates and notifications
- Customer support and inquiries
- Improving app performance and user experience
- Legal and compliance obligations
We do not use your data for unsolicited marketing.
3. Data Sharing & Third Parties
Glitz does not sell personal data.
Data may be shared only with:
- Internal service teams to complete bookings
- Trusted third-party providers (payments, analytics, notifications)
- Legal authorities when required by law
All third parties are required to comply with data protection standards.
4. Data Security
We take reasonable technical and organizational measures to protect user data, including:
- Secure servers
- Encrypted data transmission (HTTPS)
- Restricted internal access to data
- Regular security reviews
While no system is 100% secure, Glitz actively works to protect all user information.
5. Data Retention
- Personal data is retained only as long as necessary to provide services
- Booking and service history may be retained for legal and operational purposes
- Users may request deletion of their data at any time
6. User Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for certain data uses
Requests can be made by contacting:
7. Children’s Privacy
Glitz services are not intended for children under the age of 18
We do not knowingly collect or solicit personal data from minors
8. Changes to This Policy
This Privacy Policy may be updated periodically
Any changes will be published on this page.
9. Contact Us
Data Safety Statement – Glitz
This section is written to match Google Play’s Data Safety form exactly.
Data Collection
Glitz collects the following types of data:
Personal Information
- Name
- Phone number
- Email address
Location
- User-provided address for service delivery
App Activity
- Booking actions
- Service selection
Device & Diagnostics
- App crashes
- Performance data
Data Usage
- Provide car wash and detailing services
- Manage bookings and scheduling
- Communicate service updates
- Improve app reliability and performance
Data Sharing
- No data is sold
- Data is shared only with essential service providers
- No data is shared for advertising purposes
Data Security
- Data is encrypted in transit
- Access is limited to authorized personnel
- Industry-standard security practices are followed
User Control
Users can:
- Access their data
- Request correction or deletion
- Contact support for privacy concerns
Data Retention
Data is retained only as necessary for:
- Service delivery
- Legal obligations
- Operational records
Compliance
Glitz complies with applicable data protection regulations